Emergency Contacts & Escalation Matrix

Emergency Helpline (Conference): +91-96068 07001
Email: gsc@chem.iitb.ac.in
Medical Emergency: 108 (National ambulance line).

Escalation Steps:

• Nearest volunteer/staff
• Helpdesk/Control Room
• Safety Officer-in-Charge
• Campus Security / External Emergency Services

Important:

• Helpdesk & Information Counters – Central helpdesk near entrance, additional mobile kiosks for guidance, transport, and lost-and-found
• Entry/exit checks with ID verification and reserved right to entry
• Alcohol & Smoking Policy – Alcohol prohibited; smoking permitted only in designated campus areas
• Feeding or handling strays discouraged; report issues to campus security; no personal pets allowed inside venue
• October weather in Mumbai can be hot and humid with possible rains; carry umbrellas, light clothing, water bottles
• Sustainability & Waste Management – Use reusable bottles, proper waste segregation bins, and avoid single-use plastics
• Transport, Parking & Mobility – Use shuttle services, park only in designated zones; follow traffic volunteers' instructions
• Code of Conduct & Responsible Behavior – Respectful professional conduct, zero tolerance for harassment, follow instructions from staff/security

Helpdesk & Information Counters

• Main Helpdesk: Convention Centre lobby (8 AM – 8 PM)
• Services: Lost-and-found, session guidance, medical coordination, reporting incidents, local transport queries
• Mobile Kiosks: Near cafeteria, poster halls, shuttle stops
• Multilingual Support: Hindi, Marathi, English-speaking volunteers available

General Safety & Evacuation Protocols

• Emergency exits clearly signposted; follow green arrows
• Evacuation drills conducted on Day 1 morning
• Assembly Points: Main parking ground and open sports ground
• Fire extinguishers and alarms are operational; report any tampering
• First aid kits available at all helpdesks and key halls

Standard Operating Procedures (SOPs)

• Entry/Exit: Badge + Govt. ID compulsory
• Baggage Check: Mandatory screening; large bags not allowed inside halls
• Restricted Access: Labs, hostels, classrooms outside event scope
• Lost Items: Hand over immediately to Helpdesk

Health & Medical Facilities

• Onsite Medical Station: Convention Centre Ground Floor
• Ambulance: On standby during entire event
• Nearby Facilities:
  • IIT Bombay Hospital (within campus)
  • Hiranandani Hospital, Powai (10 min drive)
• First Aid Volunteers: Available in each major session hall
• Health Precautions: Carry personal medication; use sanitizers provided

Alcohol & Smoking Policy

• Alcohol: Strictly prohibited on IIT Bombay campus
• Smoking: Only in designated campus smoking zones; fines for violations

Campus Safety & Security

• IIT Bombay is a secure residential campus
• Security patrols and CCTV surveillance active
• Attendees must display badges at all times
• Avoid isolated/lake-side areas after dark
• Shuttle buses are available at night

Pets & Stray Animal Protocol

• Campus has friendly but unpredictable cows, stray dogs and cats
• Feeding/handling is discouraged for safety
• Report animal-related concerns to security/helpdesk
• Personal pets are not allowed in venue areas

Weather & Environmental Preparedness

• Mumbai in October: Hot (28–34°C), humid, occasional showers
• Carry umbrella/raincoat, refillable water bottle, light cotton clothes
• Indoor halls are air-conditioned – carry a light jacket
• Hydrate frequently to avoid heat exhaustion

Food & Beverage Safety

• Only consume food from designated catering counters
• Inform Helpdesk about allergies (nut, gluten, dairy, etc.)
• Avoid street food outside campus unless recommended
• Drinking water refill stations available – bring your own bottle

Sustainability & Waste Management

• Conference is plastic-free – avoid single-use items
• Segregate waste in bins (dry/wet/recyclable)
• Use refillable bottles and reusable cutlery
• Share cabs/rides to minimize carbon footprint

Transport, Parking & Mobility

• Shuttle Service: Main Gate ↔ Convention Centre every 15 minutes
• Parking: Limited visitor slots near Convocation Hall
• Mobility Assistance: Wheelchairs and escorts available on request
• Public Transport: Auto-rickshaws available at main gate; prepaid taxis at Powai
• Airport Distance: ~10 km (30–40 min depending on traffic)

Travel & Local Sightseeing

If you plan extra time before/after the conference:

Nearby Attractions (15–30 mins):

• Powai Lake (adjacent to campus)
• Sanjay Gandhi National Park (Borivali)
• ISKCON Temple (Juhu)

Extended Day Trips:

• Gateway of India & Colaba Causeway
• Marine Drive & Chowpatty Beach
• Elephanta Caves (UNESCO site)

Travel Tips:

• Use app-based cabs (Ola/Uber/Rapido) for safety
• Avoid peak traffic hours (8–11 AM, 5–9 PM)
• Always keep campus ID badge and a copy of passport/ID

The organizers will not be liable for any incidents/accidents outside of event venue.

Cultural & Behavioral Guidelines

• Dress code: Formal/business casual during sessions
• Respect cultural diversity; avoid offensive gestures/language
• Photography only in designated zones
• Maintain silence during academic sessions

Digital & Data Security

• Use official conference Wi-Fi for secure browsing
• Do not share login credentials
• Beware of phishing emails
• Report suspicious cyber activities to IT Helpdesk

Code of Conduct & Responsible Behavior

• Professional courtesy and inclusivity are mandatory
• Harassment, discrimination, or misconduct = immediate removal
• Alcohol/drug abuse = permanent ban from conference
• Follow security instructions without delay

Contingency & Disaster Preparedness

• Power Cuts: Backup generators at venue
• Flooding/Heavy Rain: Movement restricted to indoors; follow staff instructions
• Fire/Earthquake: Use marked exits; head to assembly points
• Medical Emergencies: Ambulance + onsite doctors available

Remember

The conference is not just about science- it's about safety, sustainability, and responsible community behavior. Your cooperation ensures a smooth and memorable experience for everyone.